banner

tawk.to is a 100% free live chat software that allows businesses to monitor and chat with visitors on their website or from a customizable page.

What is tawk.to
tawk.to is the world's #1 live chat software, used by millions of businesses to communicate with billions of customers. It provides a comprehensive customer communication platform that includes live chat, ticketing, knowledge base, and CRM features - all for free. tawk.to aims to help businesses get closer to their customers by being available when and where customers need support. With no limits on agents, chat volumes, or websites, tawk.to offers enterprise-level features without any cost.
Key Features of tawk.to
tawk.to is a 100% free live chat software that offers comprehensive features including real-time visitor monitoring, ticketing, knowledge base, and multi-channel communication. It supports unlimited agents, customizable widgets, and is available in 45+ languages. The platform provides robust tools for customer engagement, team collaboration, and support management without any cost or feature limitations. Real-time Visitor Monitoring: Track visitor activity, page views, and customer journeys in real-time to provide timely and contextual support. Multi-channel Communication: Engage with customers through live chat, ticketing system, knowledge base, and optional video/voice add-ons. Customizable Chat Widget: Tailor the chat widget's appearance, behavior, and language to match your brand and website design. Team Collaboration Tools: Assign conversations, use internal messaging, and share knowledge base articles for efficient teamwork. Detailed Analytics and Reporting: Access comprehensive insights on chat volumes, agent performance, and customer satisfaction.
Use Cases
E-commerce Customer Support: Provide instant assistance to online shoppers, answer product queries, and guide them through the purchasing process. SaaS Onboarding and Technical Support: Offer real-time guidance to new users, troubleshoot issues, and provide technical support for software products. Small Business Customer Service: Enable small businesses to offer professional customer support without the need for expensive software or large teams. Educational Institution Inquiries: Handle student and parent inquiries about admissions, courses, and campus information efficiently.
Pros
100% free with no limitations on agents or features Comprehensive set of features including live chat, ticketing, and knowledge base Easy to set up and integrate with websites Available in 45+ languages
Cons
Branding removal requires a paid add-on Some users report occasional delays in chat and email notifications Advanced features like screen sharing are not included in the free version
How to Use tawk.to
Sign up for a tawk.to account: Go to tawk.to and create a free account by providing your email address and setting up a password. Add the tawk.to widget to your website: Copy the JavaScript snippet provided by tawk.to and paste it into the HTML of your website. This will add the chat widget to your site. Customize the chat widget: Use the tawk.to dashboard to customize the appearance and behavior of your chat widget, including colors, position, language, and more. Set up agents: Add team members as agents who can respond to chats. Assign roles and permissions as needed. Configure notifications: Set up email and mobile notifications so you're alerted when new chats come in. Create shortcuts and canned responses: Set up pre-written responses to common questions to help agents respond quickly. Build a knowledge base: Create a searchable knowledge base of articles to help visitors find answers on their own. Monitor and respond to chats: Use the tawk.to dashboard or mobile app to view visitor activity and respond to incoming chats in real-time. Review chat history and analytics: Analyze chat transcripts and metrics to improve your customer service over time. Integrate with other tools: Connect tawk.to with your CRM, help desk, and other business tools using available integrations.
tawk.to FAQs
1.Is tawk.to really 100% free?
Yes, tawk.to is completely free to use with no limits on agents, chat volumes, or sites. They generate revenue by offering optional Hired Agent services for $1/hr, but the core software is free.
2.How many agents can I add?
There are no limits to the number of agents you can add to a property. tawk.to is an agent-centric chat application, so every agent has their own account and you can share properties.
3.Is my data secure with tawk.to?
Yes, tawk.to takes privacy and data security seriously. All communication is over SHA-256 Secure Socket Layer, and all data is housed on encrypted servers.
4.Does tawk.to have ads?
No, tawk.to does not have any ads within the platform. They do not sell user data or promote 3rd party products.
5.How do I get support for tawk.to?
tawk.to offers 24/7/365 live support via both chat and email. You can initiate a chat on their site at any time to speak with their dedicated support team.
6.How many businesses use tawk.to?
tawk.to is the world's #1 most widely used live chat software. Over 35% of all websites that use live chat use tawk.to. Millions of businesses communicate with billions of consumers via tawk.to each month.
▞ nichesim v.1
Free Trial
▞ nichesim v.1

▞ nichesim v.1

favorite

NicheSim v.1 is an AI-powered simulation platform that helps validate ideas and products by testing them against thousands of AI personas before launch.

#AI Customer Service Assistant
#AI Analytics Assistant
DoppelIQ Atlas
Free
DoppelIQ Atlas

DoppelIQ Atlas

favorite

DoppelIQ Atlas is an AI-powered consumer simulation platform that leverages 100,000+ population-grounded AI consumer twins to test and validate marketing decisions, product launches, and campaigns in minutes rather than weeks.

#AI Customer Service Assistant
Sintra AI
Free
Sintra AI

Sintra AI

favorite

Sintra AI is an innovative AI automation platform that offers a suite of AI-powered 'helpers' to streamline business operations, boost productivity, and transform mundane tasks into efficient workflows.

#AI Customer Service Assistant
#AI Task Management
NEXTOOL
Free
NEXTOOL

NEXTOOL

favorite

Nextool is a comprehensive platform offering top-rated AI-powered tools, apps, and solutions for businesses across various industries.

#AI Productivity Tools
#AI Customer Service Assistant
LeverBot
Free Trial
LeverBot

LeverBot

favorite

LeverBot is a cutting-edge AI-powered chatbot platform that enhances customer engagement and automates business processes through generative AI and conversational capabilities.

#AI Chatbot
#AI Productivity Tools
#AI Customer Service Assistant
Samespace
Free Trial
Samespace

Samespace

favorite

Samespace is an AI-powered platform offering solutions for hiring, team collaboration, productivity tracking, and customer engagement.

#AI Productivity Tools
#AI Customer Service Assistant
#AI Team Collaboration
Chatbond - AI Chatbot Builder
Free
Chatbond - AI Chatbot Builder

Chatbond - AI Chatbot Builder

favorite

Chatbond is a powerful AI chatbot builder that allows businesses to create GPT-driven chatbots to instantly respond to customers, with features like multi-source data import, customization, and integrations.

#AI Chatbot
#AI Customer Service Assistant
#AI Knowledge Management
Nova Echo AI
Free
Nova Echo AI

Nova Echo AI

favorite

Nova Echo AI is a game-changing AI communication platform that personalizes and scales customer interactions for sales, capable of making 1800 calls/min in 12 languages.

#AI Chatbot
#AI Customer Service Assistant
#AI Lead Assistant
#Sales Assistant
#AI CRM Assistant
HubSpot
Free
HubSpot

HubSpot

favorite

HubSpot is an all-in-one AI-powered customer platform that provides marketing, sales, service, operations, and website-building software to help businesses grow.

#AI Customer Service Assistant
#AI CRM Assistant
Klaviyo
Free
Klaviyo

Klaviyo

favorite

Klaviyo is an intelligent marketing automation platform that unifies customer data and powers personalized email, SMS, and other digital marketing campaigns.

#AI Customer Service Assistant
#AI Email Marketing
Pi
Free
Pi

Pi

favorite

Pi is a personal AI chatbot designed to be a supportive, smart, and always-available companion for conversation, advice, and answers.

#AI Chatbot
#AI Customer Service Assistant
Intercom
Free
Intercom

Intercom

favorite

Intercom is a complete AI-first customer service platform that provides instant support with an AI agent, AI assistance for support agents, and AI insights for support leaders.

#AI Chatbot
#AI Customer Service Assistant
Abacus.AI
Free Trial
Abacus.AI

Abacus.AI

favorite

Abacus.AI is the world's first AI-assisted end-to-end data science and MLOps platform that enables organizations to build and deploy custom AI systems and agents using state-of-the-art LLMs and machine learning capabilities.

#Large Language Models (LLMs)
#AI Chatbot
#AI Customer Service Assistant
Bark
Free
Bark

Bark

favorite

Bark is an advanced parental control app that uses AI to monitor children's online activities, manage screen time, filter content, and track location across multiple devices and platforms.

#AI Customer Service Assistant
#Parenting
Gong - Revenue Intelligence Platform
Free
Gong - Revenue Intelligence Platform

Gong - Revenue Intelligence Platform

favorite

Gong is an AI-powered revenue intelligence platform that captures customer interactions, analyzes them using advanced AI, and delivers actionable insights to boost sales performance and revenue growth.

#AI Customer Service Assistant
Chaport
Free
Chaport

Chaport

favorite

Chaport is an all-in-one customer messaging platform that combines multi-channel live chat, chatbots, knowledge base, and integrations to enhance customer support and sales.

#AI Chatbot
#AI Customer Service Assistant
Sapling
Free
Sapling

Sapling

favorite

Sapling is an AI-powered writing assistant and communication platform that helps customer-facing teams compose personalized responses more efficiently through real-time suggestions, autocomplete, and quality improvement features.

#AI Email Writer
#AI Customer Service Assistant
#AI CRM Assistant
Recruit CRM
Free
Recruit CRM

Recruit CRM

favorite

Recruit CRM is an all-in-one, AI-powered Applicant Tracking System (ATS) and Customer Relationship Management (CRM) software designed to streamline and automate the recruitment process for agencies.

#AI CRM Assistant
#AI Recruiting
ActiveCampaign AI
Free
ActiveCampaign AI

ActiveCampaign AI

favorite

ActiveCampaign AI is an integrated artificial intelligence solution that helps businesses drive better campaign performance, analyze customer behavior, and create personalized experiences across marketing automation, email marketing, and CRM.

#AI Email Writer
#AI Email Marketing
#AI CRM Assistant
#Digital Marketing Generator
#Newsletter Assistant
#AI Landing Page Builder
Durable AI Website Builder and Small Business Software
Free Trial
Durable AI Website Builder and Small Business Software

Durable AI Website Builder and Small Business Software

favorite

Durable is an AI-powered website builder and small business software suite that allows** entrepreneurs** to create professional websites, manage customers, and grow their business in minutes without coding skills.

#AI Website Builder
#AI CRM Assistant